Exchanges and Refunds

Please choose your items carefully - we want you to enjoy your merchandise as soon as you receive your order.

To return an item, please contact us via Email so we can provide you with relevant documentation and a Return Authority Number to return items.

Goods must be returned within 30 days of order date with any clothing items unworn and unwashed and in re-sellable condition. All products returned will be inspected to ensure the product is refundable. Once approved for return we will credit your original method of payment, excluding the delivery fee. The delivery fee will be credited if the product delivered is faulty, or does not match what you have ordered.

We suggest returning your item(s) by Recorded Delivery, Registered Post or your local equivalent as we cannot accept any liability for goods lost in transit. Return postage costs are the responsibility of the customer.

If an item is faulty or damaged on arrival, please contact our Customer Support team for assistance.

HELP WITH CREDIT CARD SECURITY CODES

The card security code is a sequence of numbers printed on the credit card used to help prevent unauthorised use of your credit card.
You will generally be able to locate the card security code in the following places of these two particular types of credit cards. Other card that carry this code will have the code printed on the card in a similar manner.

Examples

Visa & Master Card

The security code is the last 3 digits on the back of the card just after where the printed card number is shown.

American Express

The security code is the last 4 digits on the front of the card just after where the stamped card number is shown.